Business Consulting Services for The Resilience Loop

Industrial incidents, near misses, and recurring equipment failures often share underlying causes that are not obvious without a structured investigation. We:

• Facilitate formal root cause investigations using industry-standard methods and tools.
• Engage directly with operations, maintenance, and leadership through interviews and workshops to collect facts.
• Produce a Root Cause Report that includes:
  • A clear sequence of events and causal logic
  • Prioritized root causes with evidence-based rationale
  • Actionable corrective actions with owners and timelines
  • An action planning session with key stakeholders
     

This service includes a post-investigation debrief workshop with leadership to walk through findings, ensure alignment, and support action planning.

We support organizations in identifying, assessing, and managing hazards in complex operations. Our facilitation work includes:

• Leading What-If analysis and risk reviews with cross-functional operations and project teams
• Structuring risk assessments that integrate both technical and organizational risk factors
• Delivering a Risk Assessment Report containing:
  • Risk register and risk ranking
  • Identified safeguards and gaps
  • Recommendations
  • Implementation roadmap with priorities and metrics
     

Deliverables are tailored to your operation’s maturity and regulatory requirements and can be produced in digital format that integrates with your internal risk registers or PSM systems.

We offer diagnostic assessments that look beyond compliance to focus on organizational performance and resilience. This includes:

• Structured review of operations, safety systems, maintenance practices, and performance data
• Stakeholder interviews and frontline observations to capture system behavior and barrier effectiveness
• Development of a Resilience Assessment Report with:
  • Gap analysis against internal and industry benchmarks
  • Cross-functional findings and insights
  • Efficiency, reliability, and safety enhancement opportunities
  • A practical implementation plan with high-impact focus areas
     

Workshops with your team are included to translate assessment insights into actionable improvement initiatives.

We deliver interactive learning experiences designed to build capability within your existing teams:

Workshops

• Facilitated internal learning sessions on Root Cause Analysis, Risk Assessment, and Operational Resilience
• Customized to your operations and learning objectives
• Include participant worksheets, case examples, and reference templates

Deliverable: A Workshop Summary Report with key outcomes, participant insights, and recommended next steps.

Coaching & Leadership Support

We provide one-on-one or small group coaching on:

• Leading investigations
• Risk thinking and decision-making
• Embedding continuous improvement practices 

Deliverable: A Coaching Plan with performance goals, progress tracking, and tailored action items that align with organizational priorities.

Improvement initiatives often stall not because the solution is wrong, but because the organization lack a mechanism to embed it. We work with your teams to:

• Translate recommendations into standard work and operating practices
• Facilitate cross-functional alignment sessions
• Support implementation planning with clear roles, schedules, and metrics
   

Deliverable: A Change Enablement Package including revised procedures, communication templates, performance metrics, and a short-term monitoring plan to track progress.